Transportation of a much loved pet (cats and dogs only) can be a worrying experience. With British Airways you have the reassurance of knowing that you are dealing with experienced professionals and when your pet flies with us, it will experience a caring and reliable service.
Accompanied Pets - allows you and your pet to travel together on the same flight. The pet checks-in with you at the passenger terminal and rejoins you on arrival in the baggage hall at the destination airport. This service is available to most British Airways destinations. Please see below for restrictions.
Unaccompanied Pets - This product is available when you are unable to travel with your pet, or your pet is not a cat or dog, or your pet is travelling into the UK on the Pets Travel Scheme. Your pet must be taken to our cargo terminal and should be collected by you, or a nominated person, from the cargo terminal at the destination airport.
Please contact your local (airport of departure) British Airways World Cargo office for Fees and Charges.
To make a Pet Travel Scheme booking for cats and dogs returning to UK -
Contact your local overseas British Airways World Cargo office maximum 13 days - minimum 2 days prior to date of departure with all details of the Pet.
For Pets ex USA contact the New York Call Centre telephone 1 888 578 4806.
In both cases, Unaccompanied pets are carried in the cargo hold, which is located underneath the passenger cabin, in the aircraft. This hold is temperature controlled and provides a comfortable environment during the flight. The hold is not lit, because experience shows that pets quickly settle down and travel better in the dark.
Pets are not permitted in the passenger cabin.
Documentation and health requirements
Before making any transport arrangements, you must make sure that all applicable documentation, such as possible import licences required by country of destination, have been obtained. Vaccinations or health and quarantine requirements must also be met.
In the UK, the Department for Environment Food and Rural Affairs (DEFRA) - Telephone: +44 (0) 8459 335577 - has information on import requirements to many countries. Alternatively, contact the applicable local High Commission or Embassy for further advice.
Pets that cannot be accepted for travel
The following pets cannot be accepted for travel on British Airways flights:
> Puppies or kittens under 10 weeks old
> Mothers more than 6 weeks pregnant
> Pets so sedated that they cannot stand up
Restricted dog breeds
The following types of dogs cannot be accepted for travel, including cross-breeds:
> American pit bulls
> Pit bull terriers
> Japanese tosas
> Fila Brazileiros
> Togo Argentinos
These snub-nosed dogs suffer from respiratory problems that increase with stress and so cannot be accepted for travel:
> All Bulldogs
This restriction does not apply to cross-breeds.